Home > Uncategorized > Re: Skid Row Housing Trust refuses to accept complaints against own management

Re: Skid Row Housing Trust refuses to accept complaints against own management

skid row housing trust

October 3, 2013
To all,
After a series of complaints against Skid Row Housing Trust and their management division SRHT Property Management, Skid Row residents were denied the opportunity to file multiple complaints against high-ranking executives and management.
On behalf of the Skid Row residents, General Jeff (who represents the Skid Row residents on the Downtown Los Angeles Neighborhood Council) went to Skid Row Housing Trust’s main office yesterday and was DENIED the opportunity to file complaints against Executive Director Mike Alvidrez, Supervisor Robert Newman- who oversees multiple buildings including the Boyd Hotel where residents have reported several incidents within the last two months which have not been rectified to the resident’s satisfaction, Head Insector Sonny Ervin, who met with General Jeff yesterday along with Rod Babcock, Manager of SRHT Property Management, along with other employees who manage various SRHT buildings in Skid Row.
(Please see the below correspondence of the latest incident which led to yesterday’s meeting.)
In what can only be described as “in-house stonewalling”, several Skid Row Housing Trust employees all attempted to avoid the efforts of General Jeff to formally file said complaints on behalf of several SRHT tenants. After numerous failed attempts, General Jeff requested information regarding how to contact Skid Row Housing Trust’s Board of Directors by attending their next meeting. He was DENIED that option as well.
by michael blaze
“When a Skid Row non-profit landlord whose mission statement claims they ‘provide a complete range of support services’ for their formerly homeless tenants, then fails to provide said support and then finally denies their tenants and their representatives the opportunity to file complaints, is a sad state of existence for all Skid Row residents”, said General Jeff. “It is apparent that Skid Row Housing Trust has a wall of secrecy and protection for their upper-level management which shields them from harm and I’m convinced that their Board of Directors doesn’t even know all the horrendous activities that are going on in these buildings….most of it by the staff and other employees which thereby create an intimidating environment for all of the tenants”, Jeff added.
(Please see the following text taken directly from Skid Row Housing Trust’s website);
The Trust develops, manages and operates Permanent Supportive Housing for formerly homeless individuals in the Los Angeles area. The Trust’s Permanent Supportive Housing also provides a complete range of support services necessary to move beyond poverty, illness and addiction.
The Trust ends homeless by providing homes that are affordable coupled with the help needed to permanently break the cycle of homelessness.
It is the Trust that provides the structures, but it is the residents who make our buildings homes and communities.

Marc Hayutin, Chairman 
Sidley Austin, LLP
 
Curtis Hessler, Secretary
 
Patrick Spillane, Treasurer
IDS Real Estate Group
David Armitage
 
Robert E. Carlson
Paul Hastings, Janofsky & Walker, LLP (retired)
Jennifer Caspar
 
Paul Gregerson, MD
JWCH Institute
Adam Handler
PricewaterhouseCoopers, LLP
Steve Hatter
 
Cheryl Hayward
 
Vivienne Lee
 
Elsa Luna
YWCA of Greater Los Angeles
Bob Morse
One West Bank
Vanessa Rodriguez
Mercury Public Affairs, LLC
On behalf of the Skid Row resident’s, I STILL request to file complaints against all of the above named employees who work for Skid Row Housing Trust, plus their SRHT Property Management employee who “disrespected me and assassinated my character” in the below correspondence.
During yesterday’s meeting, SRHT Property Management Manager Rod Babcock “encouraged” General Jeff to contact “the police department, fire department or get an attorney if you feel you need to”.
There is NO place for such a condescending and sarcastic tone with such SERIOUS matters on the table!!!
Sincerely,
General Jeff
Skid Row community activist-
ISSUES AND SOLUTIONS
(2007-present)
(3-Term) Resident Director- Central City East/ Skid Row
Board of Directors
Downtown Los Angeles Neighborhood Council
(2008-Present)
Former VP, Outreach and Communications- DLANC
(2012-2013)
Co-Chair- Skid Row Community Advisory Board for the
Department of Mental Health
(2012-2013)
Chair- “Skid Row Public Space Task Force”
(2013)
State of California- Office of Health Equity-
Advisory Committee Member
(2013)
—– Forwarded Message —–
From: General Jeff <issuesandsolutions@yahoo.com>
To:mike@skidrow.org” <mike@skidrow.org>
Cc: Robert Newman <robertnewman1@gmail.com>; “sonny@skidrow.org” <sonny@skidrow.org>;
Sent: Tuesday, October 1, 2013 2:48 PM
Subject: Request for Investigation regarding Skid Row Housing Trust and SRHT Property Management employee
October 1, 2013
Skid Row Housing Trust
and SRHT Property Management,
It has just been brought to my attention that there was a verbal incident between one of your employees and a resident of your Boyd Hotel in Skid Row today.
It appears as though the manager of the building (Carla) was extremely unprofessional, disrespectful and unnecessarily aggressive towards Mr. Kirk Roberson who has resided in SRHT’s Boyd Hotel for well over 10 ten years.
It was reported to me that today was bug spraying day on Mr. Roberson’s floor. He has already given both Skid Row Housing Trust and SRHT Property Management copies from medical professionals confirming his health status (which includes asthma) which thereby deemed his room “qualified for non-spraying”. But, Boyd Manager “Carla” stated that the medical paperwork was not valid and then insisted that Mr. Roberson exit his premises in order for the bug spraying to proceed. Mr. Roberson complied and attempted to further explain the medical paperwork.
SRHT Property Management employee “Carla” suddenly became outraged. With the two 360Solutions bug spraying employees in her presence, she started shouting numerous negative and hate-filled verbal attacks towards both Mr. Roberson and Skid Row resident representative General Jeff (who has NEVER met, nor spoken to “Carla”- EVER!!!!!)
Some of the threatening and disrespectful statements made by “Carla” included, “I’m tired of your bullshit, this will not continue on my watch”….”You’ll be outta here before I will”….”You ain’t nobody. You’ve been here 12 years and ain’t going nowhere” (Which to me implies that she assumes Mr. Roberson is stuck in Skid Row)….”I don’t give a fuck about General Jeff or anybody else you call”……”Fuck you!!!”
In hearing this, I am not immediately concerned about the verbal attacks towards me. My initial concern is for the well-being of Mr. Roberson and all the other tenants in this Skid Row Housing Trust building, many of whom struggle on a daily basis to overcome their own personal issues, only to be subjected to the unwarranted actions of their most immediate on-site caregiver. It bewilders me to think that your organizations would subject these residents (many who are formerly homeless) to a person of this type of unprofessional character. (I say that because this is not the first instance of my hearing about her incompetence as a professional. These other matters are also currently being addressed in an appropriate manner)
At this time, I request a formal investigation into this matter and expect a thorough and complete summation of your findings with a copy of your final report shared with me. And upon the findings of any fault by your employee, a public apology is additionally requested.
It is incidents such as these that motivate me to do all that I can to improve the conditions in Skid Row for all of it’s residents, the majority of which suffer from various issues, such as mental illness, homelessness, domestic violence, rape and more.
Please feel free to contact me in regards to this matter, 323.445.0723.
Thank you,
General Jeff
Skid Row community activist-
ISSUES AND SOLUTIONS (2007-present)
(3-Term) Resident Director- Central City East/ Skid Row
Board of Directors
Downtown Los Angeles Neighborhood Council (2008-Present)
Former VP, Outreach and Communications (2011-2012)
Co-Chair- Skid Row Community Advisory Board for the
Department of Mental Health (2012-2013)
Chair- “Skid Row Public Space Task Force”
(2013)
State of California- Office of Health Equity-
Advisory Committee Member
(2013)
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